Refund policy
Returns and Exchanges Policy
We want you to absolutely love your purchase. If you need a different size or color, we offer complimentary exchanges within 30 days of delivery-no shipping or handling costs. Once we receive the item back, we will promptly initiate the replacement.
If you prefer a refund instead, returns are welcomed within 30 days of delivery of your item to request a return. Kindly note a $8.00 restocking fee will be deducted from your refund to help cover restocking and processing costs.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We kindly ask to include your purchase order confirmation slip with your return.
To start an exchange or return, you can contact us at info@cosettematernity.com.
Once the return is accepted, we’ll send you a return shipping label to ship back your return.
You can always contact us for any return/exchange questions at info@cosettematernity.com.
Refunds
Your return will be refunded back to your original payment method approximately within 7- 10 business days after the return item is received and processed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Final Sale Items
Please note that all merchandise marked as final sale is not eligible for returns, refunds or exchanges. We understand how important comfort and fit are during this special time, so we invite you to reach out to our customer care team for personalized guidance before making your purchase, especially with any questions regarding sizing since it fluctuates during pregnancy and nursing.